Posted: 3/10/2022

Job Title: Homecare Coordinator

Salary: Commensurate with Education/Experience (with benefits)

Work Schedule: 40-hour, full-time position

Company: Jewish Family Service (JFS) of Metrowest is a Framingham, Massachusetts-based non-profit agency that provides vital social, health and community services to alleviate suffering, enhance lives and support people in need. JFS is a multi-cultural, multi-linguistic organization with deep roots in both the Jewish and broader community.

Position Description: JFS seeks to hire a Homecare Coordinator to assist the Homecare Manager in managing staff and operations providing home care services to home-bound older adults.

Duties Include:

    • Scheduling shifts and keeping electronic systems up to date
    • Training staff
    • Monitoring staff performance
    • Handling client complaints
    • Recommending staff for potential customers
    • Managing client files and administrative paperwork
    • Assisting with billing and payroll
    • Perform other duties as assigned
    • Coordinate care with case managers

Qualities/Educational Requirements:

    • Bachelor’s Degree or High School plus 3 years paid experience
    • Bilingual English/Spanish required
    • Prior experience working with older adults preferred
    • Prior administrative/record keeping/scheduling experience preferred
    • Ability to interact with clients in a non-judgmental, compassionate, and respectful manner
    • Demonstrated ability to set limits and maintain boundaries
    • Strong ability to be part of an interactive, supportive team with high expectations
    • Ability to multi-task, operate independently and problem solve in real-time
    • Good written and oral communication skills
    • Experienced in real-time electronic record keeping skills (Salesforce platform experience a plus)
    • Annual Influenza (FLU) vaccination and vaccinations against COVID-19 in compliance with CDC recommendations.

To apply, click here to complete the form (resume and cover letter required.)