Work Schedule: 40 hour-Full time Position with Benefits (or Part time for the right candidate)

Compensation: Commensurate with level of education and experience

Primary Program Assignment: JFS Family Assistance Network

Position Description:
Jewish Family Service (JFS) of Metrowest is a Framingham, Massachusetts based non-profit agency that provides vital social, health and community services to alleviate suffering, enhance lives and support people in need. JFS is a multi-cultural, multi-linguistic organization with deep roots in both the Jewish and broader community. JFS is committed to inclusion in its service provision, recruitment and hiring practices.

JFS seeks a senior level social worker / case manager to help advance JFS’ commitment to accelerate social, health and academic equity for low income, often disenfranchised populations.

Essential Functions of the Position:

  • Interviewing clients to assess their situational needs
  • Determining which services and assistance are necessary
  • Developing plans of action to improve the clients’ economic status and overall well-being
  • Actively reviewing client budget and finances to plan strategies to help client become more financially stable
  • Assisting the clients to access social, housing, employment, financial, health, legal and other needed services/resources
  • Planning regular follow-up contacts to assess progress and additional needs
  • Reviewing and modifying plans as circumstances change for the individuals
  • Assisting in the coordination of new services/projects
  • Documenting case notes and work with clients in real time using electronic data tracking systems


  • Master’s Degree* in relevant area and 3+ years of experience (post-degree) in social work/case work.
  • Ability to interact with clients in a non-judgmental, compassionate, and respectful manner.
  • Demonstrated ability to set limits and maintain boundaries.
  • Strong ability to be part of an interactive, supportive team with high expectations.
  • Ability to develop and maintain knowledge of community resources.
  • Ability to multi-task, operate independently and problem solve in real time.
  • Good written and oral communication skills.
  • Experienced in real-time electronic record keeping skills.
  • Ability to work in office setting as well as remotely.

Qualities of the Ideal Candidate:

  • Strong Relational and Work Self-management Skills
  • Thinks and Acts Strategically
  • Able/Willing to Take As Well As to Provide Direction/Supervision
  • Is Highly Motivated and Demonstrates Readiness to Accept Responsibility
  • Demonstrates High Initiative
  • Has the Ability to Differentiate Roles within a Variety of Settings
  • Demonstrates High Flexibility to Meet Growing Needs of Agency
  • Advanced Training, Knowledge & Expertise in Service Area
  • Knowledge & Expertise (Ability/Willingness to Learn) in Relevant Technology/Data Management Platforms and Systems
  • Commitment to Adherence with JFS Policies & Procedures
*Candidates with Bachelor’s Degree and 5+ years of post-degree experience in social work/case work may also be considered. Master’s Degree preferred.

Agency Information:

JFS is a Framingham, Massachusetts based non-profit agency, founded in 1979, that provides vital social, health and community services to alleviate suffering, enhance lives and support people in need. The annual budget is approximately $4.5 million. JFS has deep roots in both the Jewish and the broader community. It is a diverse and inclusive organization.

The agency serves Metrowest and Greater Boston area residents regardless of religion, race, color, age, sex, national origin, sexual orientation, disability, military status, or any other basis prohibited by law and promotes inclusiveness and diversity in hiring, retention, promotion and board and committee recruitment. Guided by a tradition of social responsibility and compassion, JFS is dedicated to supporting people of all ages and backgrounds, treating people with dignity and compassion, helping people achieve and sustain healthy lives and independence, providing culturally relevant services and collaborating with community partners to broaden our impacts.

JFS is governed by an unpaid Board of Directors who, with the agency’s chief executive officer and senior leadership team, oversee a staff of 75 who offer a range of vital programs targeted to strengthening children and families, helping individuals and families to “make ends meet,” keeping elders safe and healthy, supporting new Americans and building a strong community. The agency maintains cost-effective programs; utilizes over 200 trained volunteers who work in conjunction with staff.

Dynamic— with Purpose– and Impact. JFS’ leadership is committed to significant and continued organization improvement that includes constant review of programmatic and financial health metrics. Performance measurement and knowledge management at are central. The programmatic goals are to ensure that all services of the agency demonstrate clear purpose, measurable impacts, high team performance and responsiveness and relevance to the community’s rapidly changing needs and to reach those in a responsible fiscal manner.

JFS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. Women, veterans, people with disabilities, people of color, Hispanic/Latino/Latina and LGBTQ candidates are encouraged to apply.

To apply, click here to complete the form (resume and cover letter required.)