JOB OPENING
Job Title: Operations Manager
Salary Range: $45,000-$79,000/year, Commensurate with Level of Education and Experience (salaried exempt employee)
Work Schedule: 40 hour- Full Time
Position Description:
Jewish Family Service (JFS) of Metrowest is a Framingham, Massachusetts based non-profit agency that provides vital social, health and community services to alleviate suffering, enhance lives and support people in need. JFS is a multi-cultural, multi-linguistic organization with deep roots in both the Jewish and broader community.
JFS seeks an experienced, dedicated Operations Manager to drive and lead JFS’ many facets of daily operations. Duties include leading administrative staff, maintaining agency vehicles, assisting with the management of facilities, supervising/coordinating staff and projects, and perform other duties as assigned to support the needs of clients, programs and the agency.
Responsibilities:
Office/Plant Management:
- Oversee staff ensuring offices/suites/reception area spaces are neat, appropriately stocked and maintained.
- Oversee front desk staff, schedules and responsibilities.
- Maintain a master list of staff and workstation schedules.
- Assist in the management of security system equipment and the enforcement of protocols.
- Coordinate physical changes to the office environment (moving furniture/supplies, organizing closets, managing delivered materials/supplies/in-kind donations, etc.)
- Assist with building/condominium property management, including overseeing service calls, coordinating services with vendors and responding to emergencies as they arise.
- Coordinate the movement of archived records and seasonal supplies to/from offsite storage and program sites and ensure storage containers are kept neat and organized.
- Coordinate occasional cleaning projects not otherwise handled by the contracted cleaning service.
Vehicle Management:
- Ensure all drivers of 3 agency vehicles are trained and meet JFS requirements.
- Ensure vehicles are maintained and kept in working order.
- Ensure vehicles are in compliance with state regulations (inspections, registrations, etc.)
Events:
- Coordinate the transportation of goods from/to offsite events, and assist before, during and after events as needed.
Other:
- Use the agency’s MS Outlook email system to communicate with colleagues, vendors and community stakeholders and keep public calendar updated to schedule assignments and communicate/coordinate availability.
- Assist with the ordering and/or pick up of materials/supplies/in-kind donations.
- Perform other duties as assigned.
Qualifications:
- Master degree plus 2 years post-Master experience or Bachelor degree plus 5 years post-Bachelor experience (educational requirement may be substituted for relevant/applicable Military/Armed Forces experience).
- Prior experience in vehicle, property or office management a plus.
- Strong ability to be part of an interactive, supportive team with high expectations.
- Ability to multi-task, operate independently and problem-solve in real time.
- Ability to work occasional evenings or weekends to meet agency needs a plus.
- Must have a valid driver’s license and maintain a safe driving record.
- Experience with MS Office Suite (Outlook, Excel) a plus.
- Language requirement: Conversant in English.
- Bilingual in English/Spanish and or Portuguese a plus
JFS Seeks a Candidate that:
- Brings a Positive Attitude to the Position
- Is Inquisitive
- Is Trustworthy and Respectful to JFS Clients, Staff, Volunteers and Community Partners
- Has Ability/Willingness to Take Direction/Supervision and Follow Instructions
- Makes Decisions Thoughtfully, Responsibly and With Care
- Is Highly Motivated
- Performs Tasks and Duties Efficiently and Effectively
- Meets Established Performance Standards
- Possesses Ability to Remain Task Focused
- Possesses Ability To Manage Occupational Stress
- Is Accountable and Able to Work Within Deadlines
Agency Information:
JFS is a Framingham, Massachusetts based non-profit agency, founded in 1979, that provides vital social, health and community services to alleviate suffering, enhance lives and support people in need. The annual budget is approximately $4.5 million. JFS has deep roots in both the Jewish and the broader community. It is a diverse and inclusive organization.
The agency serves Metrowest and Greater Boston area residents regardless of religion, race, color, age, sex, national origin, sexual orientation, disability, military status, or any other basis prohibited by law and promotes inclusiveness and diversity in hiring, retention, promotion and board and committee recruitment. Guided by a tradition of social responsibility and compassion, JFS is dedicated to supporting people of all ages and backgrounds, treating people with dignity and compassion, helping people achieve and sustain healthy lives and independence, providing culturally relevant services and collaborating with community partners to broaden our impacts.
JFS is governed by an unpaid Board of Directors who, with the agency’s chief executive officer and senior leadership team, oversee a staff of 75 who offer a range of vital programs targeted to strengthening children and families, helping individuals and families to “make ends meet,” keeping elders safe and healthy, supporting new Americans and building a strong community. The agency maintains cost-effective programs; utilizes over 200 trained volunteers who work in conjunction with staff.
Dynamic— with Purpose– and Impact. JFS’ leadership is committed to significant and continued organization improvement that includes constant review of programmatic and financial health metrics. Performance measurement and knowledge management at are central. The programmatic goals are to ensure that all services of the agency demonstrate clear purpose, measurable impacts, high team performance and responsiveness and relevance to the community’s rapidly changing needs and to reach those in a responsible fiscal manner.
Application:
JFS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. Women, veterans, people with disabilities, BIPOC, Latinx and LGBTQ candidates are encouraged to apply.
To apply, complete the following form (resume and cover letter required):
https://jfsofmetrowest.wufoo.com/forms/interested-in-working-at-jfs-apply-now