JOB OPENING
Job Title: Coordinator
Primary Assignment: Homecare
Salary Range: Commensurate with Level of Education and Experience (salaried exempt employee)
Work Schedule: 40 hour- Full Time
Position Description:
Jewish Family Service of Metrowest (JFS) is a nonprofit, community-based organization dedicated to accelerating social, academic and health equity and provides services to over 7,800 people in need within the Metrowest and Greater Boston regions each year, including assistance that supports the academic success of low income children, nutrition and basic family assistance for struggling families, citizenship and immigrant programs, and geriatric care management and other support services that enable frail older adults to live independently. JFS’ mission is to provide vital social, health and community services to alleviate suffering, enhance lives and support people in need.
The JFS Homecare program is growing and seeks to hire a Coordinator to assist the office team in managing staff that provide homemaking and personal care homemaking services to low-income clients in their homes.
Duties include:
- Scheduling shifts and keeping electronic systems up to date
- Training staff
- Monitoring staff performance
- Handling client complaints
- Recommending staff for potential customers
- Managing client files and administrative paperwork
- Assisting with billing and payroll
- Coordinating care with case managers
- Ensuring compliance with all agency and contractual requirements
- Responding to calls from direct service staff during occasional evening/weekend hours as needed
- Attending team meetings one weeknight per month
- Performing other duties as assigned
Qualifications:
- Post-secondary education (Bachelor’s degree, Associate’s degree) plus 3 years paid work experience or High School diploma/GED plus 3 years paid work experience (salary range contingent on educational acquisition and paid work experience)
- Bilingual English/Spanish required, Portuguese-language skills a plus
- Prior experience working with older adults preferred
- Prior administrative/record keeping/scheduling experience preferred
- Ability to interact with clients in a non-judgmental, compassionate and respectful manner
- Demonstrated ability to set limits and maintain boundaries
- Strong ability to be part of an interactive, supportive team with high expectations
- Ability to multi-task, operate independently and problem-solve in real time
- Good written and oral communication skills
JFS Seeks a Candidate that:
- Brings a Positive Attitude to the Position
- Is Inquisitive
- Is Trustworthy and Respectful to JFS Clients, Staff, Volunteers and Community Partners
- Has Ability/Willingness to Take Direction/Supervision and Follow Instructions
- Makes Decisions Thoughtfully, Responsibly and With Care
- Is Highly Motivated
- Performs Tasks and Duties Efficiently and Effectively
- Meets Established Performance Standards
- Possesses Ability to Remain Task Focused
- Possesses Ability To Manage Occupational Stress
- Is Accountable and Able to Work Within Deadlines
Agency Information:
JFS is a Framingham, Massachusetts based non-profit agency, founded in 1979, that provides vital social, health and community services to alleviate suffering, enhance lives and support people in need. The annual budget is approximately $4.5 million. JFS has deep roots in both the Jewish and the broader community. It is a diverse and inclusive organization.
The agency serves Metrowest and Greater Boston area residents regardless of religion, race, color, age, sex, national origin, sexual orientation, disability, military status, or any other basis prohibited by law and promotes inclusiveness and diversity in hiring, retention, promotion and board and committee recruitment. Guided by a tradition of social responsibility and compassion, JFS is dedicated to supporting people of all ages and backgrounds, treating people with dignity and compassion, helping people achieve and sustain healthy lives and independence, providing culturally relevant services and collaborating with community partners to broaden our impacts.
JFS is governed by an unpaid Board of Directors who, with the agency’s chief executive officer and senior leadership team, oversee a staff of 75 who offer a range of vital programs targeted to strengthening children and families, helping individuals and families to “make ends meet,” keeping elders safe and healthy, supporting new Americans and building a strong community. The agency maintains cost-effective programs; utilizes over 200 trained volunteers who work in conjunction with staff.
Dynamic— with Purpose– and Impact. JFS’ leadership is committed to significant and continued organization improvement that includes constant review of programmatic and financial health metrics. Performance measurement and knowledge management at are central. The programmatic goals are to ensure that all services of the agency demonstrate clear purpose, measurable impacts, high team performance and responsiveness and relevance to the community’s rapidly changing needs and to reach those in a responsible fiscal manner.
Application:
JFS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. Women, veterans, people with disabilities, BIPOC, Latinx and LGBTQ candidates are encouraged to apply.
To apply, complete the following form (resume and cover letter required):
https://jfsofmetrowest.wufoo.com/forms/interested-in-working-at-jfs-apply-now
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